Privacy Policy

Last Updated: June 2026 WappAI Wonder World DM ("we," "us," "our"), operated by Wonder World DM, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform at wappai.wonderworlddm.com. 1. Information We Collect a) Account Information Name, email address, phone number, business name, and billing details provided during registration. b) WhatsApp Business Data WhatsApp Business Account details, phone numbers, message templates, and API credentials connected through Meta's Embedded Signup or manual setup. c) Customer/Contact Data Contact lists, phone numbers, custom fields, and conversation data that you upload or that flows through the platform via WhatsApp messaging. d) Usage Data Log data, IP address, browser type, device information, and platform interaction data collected automatically. e) Payment Information Billing details processed through third-party payment gateways (e.g., Razorpay, UPI/Bank Transfer). We do not store full card details on our servers. 2. How We Use Your Information To provide, operate, and maintain the platform's services To process WhatsApp campaigns, bot replies, and automation on your behalf To process subscription payments and billing To send service-related communications (updates, alerts, support) To improve platform performance and user experience To comply with legal obligations and prevent fraud or misuse 3. Data Sharing We do not sell your personal data. We may share information with: Meta/WhatsApp — as required to operate the WhatsApp Cloud API integration Payment Processors — to complete subscription transactions Service Providers — hosting, server, and infrastructure partners necessary to run the platform Legal Authorities — when required by law or to protect our legal rights 4. Your Contact Data Responsibility You confirm that any contact data (names, phone numbers) you upload to the platform has been collected with proper consent (opt-in) from your customers. WappAI Wonder World DM is not responsible for verifying the source or consent status of contact lists uploaded by users. 5. Data Storage & Security We implement reasonable technical and organizational measures to protect your data, including encrypted connections and secure server infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. 6. Data Retention We retain your account and contact data for as long as your account remains active. Upon account termination, data may be retained for a limited period for legal, billing, or backup purposes before permanent deletion. 7. Cookies & Tracking Our website may use cookies to improve user experience, remember preferences, and analyze site traffic. You can disable cookies through your browser settings, though this may affect platform functionality. 8. Third-Party Links Our platform may contain links to third-party services (e.g., Meta, payment gateways). We are not responsible for the privacy practices of these external sites. 9. Your Rights You have the right to: Access, update, or correct your personal information Request deletion of your account and associated data Withdraw consent for data processing (subject to service limitations) Requests can be made by contacting us at the details below. 10. Children's Privacy Our Service is not intended for individuals under 18 years of age. We do not knowingly collect data from minors. 11. Changes to This Policy We may update this Privacy Policy periodically. Continued use of the Service after changes constitutes acceptance of the revised policy. 12. Governing Law This Privacy Policy is governed by the laws of India, with jurisdiction in Kota, Rajasthan. 13. Contact Us For privacy-related questions or data requests, contact us at: Mail: contact@wonderworlddm.com Contact No. +91 9680414901